Finding a trusted mechanic is like finding a good doctor: it changes everything. Here are the 7 criteria to check before entrusting your vehicle.
1. Transparent quotes
A good garage provides a detailed estimate before any work. The price must be clearly broken down: parts, labor, tax. Beware of vague estimates.
2. Verified customer reviews
Google Maps, Yelp, social media. Read negative reviews first. A garage that responds professionally to criticism is a good sign.
3. Compare quotes
For major work, get 3 quotes. Prices can vary twofold. Don't hesitate to show a competing quote.
4. Parts and brands used
Ask what brands of parts are used. OEM parts are more expensive but guaranteed. Equivalent brand parts (Bosch, Valeo, etc.) are a good compromise.
5. Repair warranty
A serious garage offers a warranty on repairs (minimum 1 year parts and labor).
6. Cleanliness and organization
A clean, organized workshop often reflects quality workmanship.
7. Clear explanations
A good mechanic takes the time to explain what they'll do and why. Without incomprehensible technical jargon.