1. Purpose
These Terms and Conditions of Sale govern the contractual relationship between AutoKarnet and any user subscribing to a Premium plan on the website or in the iOS and Android apps auto-karnet.com.
2. Description of Services
AutoKarnet offers two plans:
Free Plan
- 1 vehicle, 5 maintenance records per vehicle
- Fuel, mileage and document tracking
- PDF / CSV exports
- Read-only share link
- Automatically detected trips (iPhone)
Premium Plan — monthly or annual subscription
- Everything in the free plan
- Unlimited vehicles and maintenance records
- AI assistant
- Maintenance plan based on the engine
- Invoice scanning
- Registration document scan
- 3D vehicle view
- Detailed statistics
- Collaboration with family and friends
- Map of garages and charging stations
- Maintenance reminders by email
- Business trips and mileage allowances
3. Pricing and Payment
On the website, Premium is offered at EUR 1.99 incl. VAT per month or EUR 19.90 incl. VAT per year. In the iOS and Android apps, the applicable price is the price displayed by the App Store or Google Play before purchase confirmation.
Website card payments are managed by Stripe. In the iOS app, payment is charged to the Apple Account and managed by Apple. In the Android app, it is charged to the Google Account and managed by Google Play.
AutoKarnet reserves the right to change its prices. Any change will be communicated by email at least 30 days before it takes effect. The user may then cancel their subscription before the new price comes into effect.
4. Duration and Renewal
The Premium subscription is monthly or annual and renews automatically for the same period unless canceled. An App Store subscription must be canceled at least 24 hours before the end of the current period. A Google Play subscription must be canceled before its renewal date.
5. Cancellation
By the user: A website subscription is canceled from the AutoKarnet account. A subscription taken in the iOS app is canceled in Apple subscription settings; a subscription taken in the Android app is canceled in Google Play (Payments & subscriptions). Deleting the AutoKarnet account does not cancel an App Store or Google Play subscription. Premium access remains available until the end of the paid period.
By AutoKarnet: AutoKarnet reserves the right to suspend or terminate a user's subscription in the event of a breach of these Terms, without refund.
6. Right of Withdrawal and Refund
Under Article L221-28 of the French Consumer Code, the right of withdrawal may not apply to digital services whose performance has begun with the consumer's prior consent. Refund requests for App Store or Google Play purchases are handled directly by Apple or Google under their policies.
However, if you experience a technical problem preventing the use of the service, contact us at [email protected] and we will review your case.
7. Liability
AutoKarnet makes every effort to ensure the availability and proper functioning of the service. However, AutoKarnet cannot guarantee uninterrupted availability and cannot be held liable for:
- Temporary interruptions for maintenance
- Data loss due to force majeure
- The use made by the user of the information provided by the service
External data and directory
Professional listings, fuel prices and charging point information may come from public sources or private partners. This information is indicative and may be incomplete, delayed or inaccurate. Users should confirm relevant details directly with the professional or operator. Partner status indicates a direct relationship with AutoKarnet and is neither a certification nor a guarantee of services.
8. Personal Data
The processing of personal data is described in our Privacy Policy.
9. Modification of Terms
AutoKarnet reserves the right to modify these Terms at any time. Users will be informed by email of any substantial modification. Continued use of the service after modification constitutes acceptance of the new Terms.
10. Applicable Law and Disputes
These Terms are governed by French law. In the event of a dispute, the parties undertake to seek an amicable solution. Failing that, the French courts shall have jurisdiction.
In accordance with the provisions of the Consumer Code, the consumer may resort to a consumer mediator in the event of an unresolved dispute.
11. Contact
For any questions regarding these Terms:
Email: [email protected]